Skip to content

Concurrent User Monitoring

What is Concurrent User Monitoring?

  • This is a service that notifies you when the number of concurrent users provided by analytics falls below a set threshold.
    • Concurrent user monitoring is based on the number of concurrent users on the client side.
  • Notification settings can be configured for each game's server and the threshold values for notifications.
  • This service is provided by the Hive monitoring team, and a separate contract is required for monitoring and notification services.

How to set notifications

Game Selection

  • Select the game for which you want to set a notification.
  • After selecting the game, you can click the search button to check the configured list.

Create Notification

  • Server: Select the server to set up notifications.

    • The server list is displayed based on the servers registered in the hive console page App Center > Project Management > Game > Game Server.
    • If there are no registered servers, you can select 'None' from the server.

  • Notification criteria: The number of concurrent users is checked and aggregated at 4-minute intervals. If the decrease rate compared to the previous figure is lower than the set notification criteria, a notification will be sent.

    • Example) If the notification criteria are set to 20% and the previous concurrent users were 10,000, a notification will occur if the current concurrent users are 8,000 or less.
    • Registration is not possible if it exceeds 100.
      • If incorrect figures are entered, monitoring will be difficult. Please set it to 50% or lower if possible.
    • Only numbers can be entered.
    • The recommended figure is 30% or lower.

  • Note: You can write a simple note. It is not affected by the notification conditions.

  • Status: It is registered in the default inactive state and must be changed to active in the notification settings list to function properly.
    • After adding the settings, you must click the Inactive button in the list to change it to Active status for concurrent monitoring to begin.

Notification Edit

  • A modification button appears when you hover over the server name in the notification settings list.

  • You can set the modifications in the same way as when setting up.

Notification Settings List

  • After selecting a game, you can click the search button to check the list of games set up.
  • Active, Inactive button: You can activate or deactivate the notification settings.
  • Delete button: Deletes the notification settings.