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Violation Type Registration

Suspended Use Type is a feature that enables you to manage the suspended use type in accordance with the operational policy.

Search suspended use type

You can check the suspended use type info registered using the search suspended use type.

Register suspended use type

You can register new suspended use type info. The new suspended use type consists of pop-up title and message.

  • Suspended Use Type
    It’s a message that’s displayed when you register suspended use and you can enter up to 200 bytes. This will not be shown to the users.

  • Registered Language
    A total of 16 languages are supported. Korean and English are required and the suspended use type will not be registered unless you register both Korean and English. Unregistered languages will be displayed in English.

  • Account Suspension Pop-up Type
    Policy Restriction : This popup is displayed when account access is restricted according to the operational policy. The popup title is shown as a fixed message, and sanction-related information is displayed together.

    • Displayed Items
      • CS Code : A code automatically generated for customer support inquiries.
      • Restriction Reason : Displays the suspension reason entered by the operator.
      • Restriction Date : The date when the suspension takes effect, entered by the operator.
      • Restriction Duration : The period of time the account is restricted, entered by the operator.
    • Temporary Restriction : The title and message entered by the operator are displayed along with the CS Code.
    • Displayed Items
      • Title : Displays the popup title entered by the operator.
      • CS Code : A code automatically generated for customer support inquiries.
      • Message : Displays the notice message entered by the operator.

  • AI Auto Translation
    Automatically translates to all selected target languages based on the selected source language. Running auto translation will erase all previously entered translations.

  • Suspended Use Pop-up Title/ Notice Message
    You can register a pop-up title (200 bytes) and a message (400 bytes) depending on the language.

Edit suspended use type

You can change the suspended use type info, including the type, registered language, pop-up title and message.

Delete suspended use type

You can remove the registered suspended use type info. However, the suspended use type currently being used cannot be deleted.