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Admin Post

This is the page where admins write and manage posts to be registered in the community. Manage post visibility, pinned status, and TOP post settings, and review comments and poll results.

➡️ Console Path: Community & Web Shop > Community Post Management > Admin Post

Post Search and List

Configuration Method:

  1. Select a project in the Admin Post menu.
  2. Select the language and bulletin board to view.
  3. Set the date range and any required search criteria.
  4. Select Search.
Search Option Selection Criteria
Language / Bulletin Board Select from the supported languages configured in Site Settings. Changing the language displays bulletin boards created in that language.
Prefix Select from the prefixes registered for the selected bulletin board. If no prefixes are registered, the option is disabled.
Post Type Select All, Pinned Posts, TOP Posts, or Pinned + TOP Posts.
Date Range / Status Select the start and end dates in the calendar, and select All, Public, or Private for the status.
Search Field Select Title + Content, Title, Content, Nickname, Player ID, or Community ID, then enter a search term.
  • In the search results, check each post's display period, visibility, pinned and TOP status, view count, comment count, nickname, and registered by information.
  • Select a title to open the Edit Admin Post screen.
  • Changes to the Visibility, Pinned, and TOP switches in the list are saved immediately.
  • Selecting a switch for a post with an Auto-translation in Progress badge requires confirmation to stop the translation.

Registering Posts

Only accounts with a registered admin nickname can register posts.

Configuration Method:

  1. Select Register Post in the list.
  2. Select the bulletin board where you want to register the post.
  3. Configure the visibility and any required operation settings.
  4. Enter the post title and content in the language tabs.
  5. Select Save.

When you select a bulletin board, language tabs appear only for the languages in which that bulletin board has been created. If a default template is configured for the bulletin board, the template title and content are filled in automatically.

  • Bulletin Board: Select a general, image, or video bulletin board.
  • Post Visibility: Select Public or Private. The default is Public.
  • Post Display Period: The default is Permanent Display. To specify a period, select Limited Display and set the start and end dates. Select No End Date if you do not want to set an end date.
  • Pin Post: Select Disabled, All Bulletin Boards, or Current Bulletin Board. Set a period when pinning a post.
  • Pin TOP Post: Select Disabled, All Bulletin Boards, or Current Bulletin Board. When enabled, options for setting the period and registering a TOP post representative image appear.
  • Comment Closing Period: To close comment registration, select Enabled and set the period.
  • Prefix: Select a prefix registered for the bulletin board.
  • Display Nickname: Select from the nicknames registered in the Admin Nickname menu.
  • Post Thumbnail: Register a separate image to display in the post list. This is required for image and video bulletin boards.
    • Even on general bulletin boards, no thumbnail appears in the list unless you register one, regardless of whether the post body contains images.
  • Post Title: Enter a title for each language. Titles can contain up to 100 characters.
  • Post Content: Write the post body.
    • For image bulletin boards, attach at least one image in the post body.
    • For video bulletin boards, attach at least one video in the post body using only YouTube video URLs.

Writing Tools

  • Load Template: Select a template for the bulletin board under Load Template.
  • Load Announcement: Select an announcement under Load Announcement, then select Load. Load All Languages is selected by default. If you clear it, only the content for the language you are currently editing is loaded. The announcement's title, content, and display period are applied to the post.
  • AI Auto-translation: Enter the content in the current language tab, then select AI Auto-translation. Once confirmed, existing content in the other language tabs is replaced with the new translations, and the post is saved as private. Translation can take up to five minutes, during which post editing and registration are restricted.
  • Preview: Use Preview to check how the post appears before saving.

Attaching Polls

On the registration screen, use Attach Poll to create questions. On the edit screen for a post containing a poll, select Edit Poll or View Poll Results.

  • Poll Settings: Set the end date and select how results are displayed: Public, Private, or Public After Poll Ends.
  • Questions: Use Add Question to add multiple-choice or open-ended questions. You can add up to 20 questions, each with a title of up to 100 characters.
  • Multiple-choice Answers: Enter at least two answer options per question. Each question supports up to 20 options, with up to 100 characters per option. Answer text is required even when an image is attached.
  • Editing Polls: Once there are participants, only the poll end date and result visibility settings can be changed.
  • Viewing Poll Results: Check the vote count and percentage for multiple-choice questions, or the total response count for open-ended questions. You can also select Download Records.

Editing Posts

The edit screen displays language tabs only for the languages in which the post is currently registered. After registration or editing is complete, you return to the list. Select Copy URL on the edit screen to copy the post's URL.

Moving Posts to Another Bulletin Board

Configuration Method:

  1. Select the posts to move from the list.
  2. Select Move Bulletin Board.
  3. Select the destination under Destination Bulletin Board.
  4. Select Confirm.

  5. To move multiple posts together, select only posts from the same bulletin board.

  6. Wait until auto-translation is complete before moving posts being translated.
  7. Moving one language version of a multilingual post separates only that version from the original group. Moving it back to the original bulletin board does not restore it to the original multilingual group.

Deleting Posts

Configuration Method:

  1. Select the posts to delete from the list, then select Delete.
  2. Select Confirm in the pop-up.

Managing Comments

Manage comments on the post edit screen. Existing comments are displayed regardless of whether the bulletin board allows new comments.

  • Writing Admin Comments: On bulletin boards that allow comments, select an admin nickname, enter the content, then select Register. Comments can contain up to 1,000 characters.
  • Viewing Reported Comments: Select Show Reported Comments Only to view reported comments. Select the report count to open the report history pop-up.
  • Changing Comment Status, Deleting, or Replying: Under More for a comment, select the option to make it public or private, delete it, or Write Reply. Deleted comments are displayed as This comment has been deleted. and are included in the total comment count.
  • Editing Comments: Use Edit Comment to edit comments written with an admin account, regardless of which console account wrote them.
  • Author Information: Check the comment author's nickname, Player ID, Community ID, IP address, and creation date.

Downloading Records

The maximum date range for downloads is one month. Download comment records from the comments section of the post edit screen.

Post Push Notification

Utilize this when you write an announcement or event notice post and want to deliver it quickly to more users. Send notifications to the URL generated after registering the post.

➡️ Console Path: Notification > Push > Register Push Campaign > Register Campaign

How to configure:

  1. Copy the URL from the detail page of the registered post.
  2. Select the game to send the notification to in Notification > Push > Register Push Campaign.
  3. Click the [Register Campaign] button and configure notification settings.
  4. Select [UE] in Option > User Engagement, and select [Hive] and [Community].
  5. Paste the copied URL and click the [Save] button to complete the push notification registration. [Image]

For more detailed setup instructions, refer to the Campaign Registration Guide.