User Post

This is the page to inquire about and manage posts registered by community users. Utilize it for event operations or community management through changing post status, writing comments, and downloading data.

➡️ Console Path: Community & Web Shop > Community Post Management > User Post

Post Search and List

Configuration Method:

1. Select a project in the User Post menu.
2. Select the language and bulletin board to view.
3. Set the date range and any required search criteria.
4. Select Search.

Changing the language displays only bulletin boards and posts created in that language. Selecting a bulletin board displays its prefixes in the search options.

Search Option	Selection Criteria
Language	Select from the supported languages configured in Site Settings. The primary language is selected by default.
Bulletin Board / Prefix	All is selected for the bulletin board by default. If the selected bulletin board has no prefixes, the prefix option is disabled.
Post Type	Select All, Reported Posts, Pinned Posts, or Pinned + Reported Posts.
Date Range	Select the start and end dates in the calendar. The default range is from 30 days before today through today.
Status	Select All, Public, or Private.
Search Field	Select Title + Content, Title, Content, Nickname, Player ID, or Community ID, then enter a search term.

In the search results, check each post's visibility, pinned status, report count, view count, comment count, nickname, and registration date. Select a post title to open the View User Post screen.

Viewing Posts and Changing Status

• Pin Post: Select Disabled, All Bulletin Boards, or Current Bulletin Board.
• Post Visibility: Select Public or Private. Save is enabled only when changes have been made.
• Post URL: Select the copy URL button to copy the post's URL.
• Report History: For posts that have been reported, open the report history pop-up to review the details.
• Post Information: Check the view count, comment count, report count, author nickname, Player ID, and Community ID. For posts and comments by withdrawn users, the author is displayed as Withdrawn User, and the Player ID and Community ID are not displayed.

Moving Posts

Configuration Method:

1. Select the posts to move from the list.
2. Select Move Posts.
3. Select the destination bulletin board under Destination Bulletin Board.
4. Select Confirm.

The move pop-up displays the current bulletin board's name. The destination list includes only bulletin boards of the same type as the original, excluding the original bulletin board. When moving multiple posts together, select only posts from the same bulletin board.

Deleting Posts

Configuration Method:

1. Select the posts to delete from the list, then select Delete.
2. Select Yes in the confirmation pop-up.

Managing Comments

Review the comments on the post details screen and select the function you need.

• Writing Admin Comments: Select an admin nickname, enter a comment or attach a file, then select Register. Comments can contain up to 1,000 characters. Attachments must be in GIF, PNG, JPG, or JPEG format, with a maximum size of 10 MB per file.
• Viewing Reported Comments: Select Show Reported Comments Only to display only reported comments.
• Changing Comment Status, Deleting, or Replying: Open More for the comment you want to manage, then select the option to change its visibility, delete it, or write a reply.
• Editing Comments: For comments written with an admin account, select Edit Comment under More.

Downloading Records

The download includes the posts returned by the search. The maximum date range for downloads is one month.