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Overview

Overview

Analytics is a big data analysis service that helps you track key metrics such as DAU, revenue, and retention based on event data, and maximize marketing efficiency with segment-based metric analysis and targeting.

Data flow

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Key features

  • Analysis without code: You can build charts and dashboards instantly just by selecting events and metrics in the UI, without SQL or separate scripts.
  • Event-based analysis: When you send event data in an unstructured form, you can send it straight to Analytics and use it for analysis without defining logs in advance.
  • Unlimited data storage capacity: You can collect all event data sent to Analytics without any capacity limit.
  • Segments and targeting – You can group users by combining the attribute conditions you want and run targeting campaigns right away in conjunction with the Hive Promotion/Notification products.
  • Central metric management: If you save frequently used aggregation settings as a Metric, you can apply criteria changes to all linked charts and dashboards at once.

Common concept terms

Term Description
Workspace The unit space where content (charts, funnels, retention, dashboards) is stored
Project The app to analyze
Event The basic unit of user activity tracking (for example, login, purchase, and level-up)
Metric A metric saved based on events (for example, DAU and ARPU)
Dimension An attribute that groups or filters data (for example, country, OS, and app version)
Segment A user group defined by combining conditions
Identifier The reference value that distinguishes users (userId or deviceId)

Getting started guide by role

If you are using Analytics for the first time, start in the order that fits your role below.

Business/marketing users

This is the starting order for those who handle everything from app metric analysis and content performance measurement to target user extraction.

Order Document Purpose
1 Workspace management Create a dedicated analysis space and set team permissions
2 Home Understand the status of the key KPIs set in the workspace
3 Funnel Analyze stages with high drop-off rates and find points for improvement
4 Retention Check early engagement and long-term success potential with the revisit rate
5 Chart Analyze custom metrics by combining the data conditions you want
6 Dashboard Organize key analysis results on one screen and share them with the team
7 Segment Extract condition-based target users and use them for campaigns
8 User classification move Monitor whale user churn and build strategies to secure loyal users
9 User activity tracking Check individual user behavior and handle abuse and inquiries

Data analysts

This is the starting order for those who handle everything from understanding the status of the events being collected to in-depth analysis and cohort definition.

Order Document Purpose
1 Event Understand the overall status of the events and attributes being collected and verify data quality
2 Metric Define common team KPI metrics
3 Funnel Analyze stages with high drop-off rates and find points for improvement
4 Retention Check early engagement and long-term success potential with the revisit rate
5 Chart Analyze custom metrics by combining the data conditions you want
6 Segment Define cohorts and classify target users
7 User classification Understand the share of each user classification type and the status of whale users
8 User activity tracking In-depth analysis of individual user behavior

Developers

This is the starting order for developers who handle data environment setup, event integration, and third-party tool management.

Order Document Purpose
1 Send events Design custom event schemas and check how to send them
2 Event Check the loading status of platform and custom events and verify the sending results
3 Metric excluded user management / Metric filter management Separate internal staff and QA test data
4 Data export Connect raw event data to external pipelines

Send data

Analytics automatically collects some events through the Hive Axyl SDK. You can separately send events that are not collected automatically or additional events that your app needs.

Document Description
Send events Send the event logs needed for analysis from the client or server
Event template Check the event structure and whether Hive Axyl automatically collects each event

Full features

Basic menu

Document Description
Home View dashboards by workspace
All content View and manage the list of all content

Create

Document Description
Chart Data visualization based on events or metrics
Funnel Analysis of conversion and drop-off by stage
Retention Analysis of user revisit and retention rates
Dashboard Integrated dashboard for content
Template Save and use chart templates

Users

Document Description
Segment Define condition-based user groups
User activity tracking View the events of individual users
User classification Status of clustering-based user classification
User classification move Status of movement between user classification types

Data

Document Description
Event Define and manage events and attributes
Metric Define and manage common metrics
Data export Upload event data to cloud storage

Settings

Document Description
Metric excluded user management Exclude internal staff and test users from aggregation
Metric filter management Manage data filters for QA servers and test app IDs
Currency settings Set the currency needed to view revenue metrics
Time settings View the time zone and set the metric start date
Workspace management Create workspaces and manage permissions
User management Manage workspace permissions for each user

About permissions

The submenus of Metric Settings are visible to all users, and all users can view their lists. However, only Analytics administrators can register, delete, and edit.

Menu View Register/Delete/Edit
Metric Excluded User Management All users Analytics administrators
Metric Filter Management All users Analytics administrators
Currency Settings All users Analytics administrators
Time Settings All users Analytics administrators